Shipping Policy

Standard and Premium Shipping Cost & Delivery Time

We offer standard and premium shipping options to all the countries, excluding remote islands such as Hawaii and Guam.

  • Standard shipping cost: $19
  • Premium shipping cost: $35

Process time plus shipping time:

  • Processing time: Normally 2-5 working days, may be extended during holidays.
  • Standard shipping time: 7-15 working days for most countries, up to 30 working days for remote areas.
  • Premium shipping, available at checkout: 3-8 working days, subject to delays due to uncertain factors like customs.

Packaging

Products are securely packaged with multiple layers to ensure they are not damaged during transit.

Incorrect Address

Please ensure the accuracy of your address before placing an order. You can contact us at support@resinartypc.com to modify the address before shipment.

Once shipped, address changes are not possible. Customers are responsible for any delivery failures due to incorrect addresses.

Lost in Shipping

If a product is lost during shipping, please contact us promptly at support@resinartypc.com. We will liaise with the shipping carrier to resolve the issue.

Destination Countries

Yes, we can ship to most countries worldwide. However, some areas may be inaccessible or require additional documentation for customs clearance (e.g., South Korea, Chile may require a personal tax number, and Taiwan may require the recipient’s ID card). Please do not provide PO boxes, military and restricted areas, or all military ports as shipping addresses. All carriers refuse to deliver to these areas.

Order Tracking

Once your order is shipped, we will email you a tracking number for you to monitor the status of your order. Please use the following link to track your order: www.17track.net

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays caused by customs.